Frequently Asked Questions

Fill out the enquiry form for a quick quote.

Call us to speak with an Account Manager for immediate assistance and a quote.

All quotes are valid for 7 days unless stated otherwise.

All our parts are fully tested and come with a 12-month return-to-base warranty for added peace of mind.

We aim to dispatch parts on the same day whenever possible, but delivery times may vary based on factors like part condition and sourcing location. Your quotation will outline the specific delivery timescale.

We can accept bank transfers, PayPal and Card Payment.

Payments need to be made in GBP or Euros.

We offer payment terms subject to status.

You can return the part(s) within 7 days (subject to Terms and conditions) for an exchange or full refund if you’re not satisfied with your purchase.

To cancel your order, reach out to your dedicated Account Manager via the contact details provided at the bottom of your order confirmation. Kindly note that all order cancellations require approval from OC-Automation.

Opt for OC-Automation for faster lead times, a wide selection of obsolete and refurbished parts, and superior service compared to manufacturers.

Are you looking for parts?

Get in touch with us and we will get back to you with a personalised quote that fits your need. E-Mail: contact@oc-automation.com